Privacy Policy

Last updated: Feb 2026

Little Bodies Therapy

This Privacy Policy explains how Little Bodies Therapy (“we”, “us”, “our”) collects, uses, stores, and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website and services, you agree to the handling of information as described below.

1. What Personal Information We Collect

Information collected via the website:

  • Name

  • Email address

  • Phone number

  • Any information you choose to include in enquiry forms or messages

  • Technical data such as IP address, browser type, pages viewed, cookies and analytics data

Information collected during service delivery (not via the website):

As part of paediatric therapy services, we may also collect:

  • Child and parent/carer details

  • Clinical notes and assessment information

  • Photos or videos used for clinical documentation or progress tracking

  • Relevant medical, developmental, educational or professional reports provided by you or third parties

This additional information is handled with strict confidentiality in line with clinical obligations.

2. How We Use Personal Information

We use your information to:

  • Respond to enquiries and communicate with families and referrers

  • Provide paediatric therapy services

  • Maintain accurate clinical and administrative records

  • Manage bookings, invoices, and service-related communication

  • Improve our services and website experience

  • Meet legal, regulatory, and professional obligations

We will not use your personal information for any purpose you would not reasonably expect.

3. Photos, Videos & Clinical Files

Consent for imagery is in our service agreement - parents can opt for this for clinical / report purposes; social media; or nil at all.

4. Cookies & Analytics

Our website may use cookies and analytics tools such as Google Analytics to:

  • Understand visitor behaviour

  • Improve website functionality

  • Monitor traffic patterns

You can adjust your browser settings to refuse cookies, although this may affect some site features.

5. Storage & Security

We take reasonable steps to protect personal information from:

  • Unauthorised access

  • Loss or misuse

  • Interference, modification or disclosure

This includes secure electronic systems, password protection, encryption where applicable, and restricted staff access. 

Clinical notes and documentation are stored in secure systems that comply with Australian privacy and healthcare standards.

6. Disclosure of Personal Information

We may disclose personal information to:

  • Other treating professionals, with your consent

  • Schools, medical practitioners, or support teams when relevant and agreed

  • Administrative service providers (e.g., booking systems, IT providers)

  • Professional advisers such as accountants or legal representatives

  • Government or regulatory bodies when legally required

We do not sell or trade personal information.

Some third-party service providers may store data overseas. We only engage reputable providers with appropriate privacy and security measures in place.

7. Access and Correction

You may request:

  • Access to personal information we hold

  • Corrections to inaccurate, incomplete, or outdated information

Contact us at sayhi@littlebodiestherapy.com.au and we’ll respond within a reasonable timeframe.

8. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your information, please contact us at:

Email: sayhi@littlebodiestherapy.com.au

Business Location: Perth, WA

We’ll review your concerns and work to resolve them promptly. If you’re not satisfied, you can contact the:

Office of the Australian Information Commissioner (OAIC)

Website: www.oaic.gov.au

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the updated date shown at the top of the page.